Shipping Details

Processing Times:

• Orders placed before 7 AM IST will be processed on the same business day.
• Orders placed after 11 AM IST will be processed on the next business day.

Special Events:

During sales and new collection launches, processing times may be slightly longer due to high demand.

Packaging:

All orders are carefully hand-picked and packed with love to ensure the best experience.

Return Policy

You can choose between a refund or a credit note on full-priced items purchased from Droots Wellness.

• Item(s) must be returned in their original condition and packaging: unopened, unused, and with all tags attached.
• Cosmetic goods cannot be returned once opened and delivered.
• Returns will only be accepted in cases of damage or incorrect product delivery, subject to investigation with an unboxing video.